Yes, we offer flexible color customization to match your preferences. You can freely choose the main color of the bag body (e.g., classic black, forest green, navy blue, or soft pastels like mint green) and coordinate it with secondary colors for details such as zippers, decorative strips, handle loops, or shoulder strap edges. For example, you could select khaki as the main color and pair it with orange accents to enhance visibility in outdoor environments, or opt for an all-neutral tone for a sleek urban look. We also provide physical color samples for confirmation, ensuring the final color aligns perfectly with your expectations.
Absolutely. We support custom logo addition for small-batch orders (with no strict minimum quantity requirement) and offer multiple professional techniques to suit different logo styles and bag materials. Common options include:
- Embroidery: Ideal for fabric surfaces (nylon, polyester), adding a textured, premium look that’s durable and fade-resistant—great for small logos (e.g., team emblems, personal initials).
- Screen printing: Suitable for flat, smooth areas (e.g., bag front or shoulder straps), delivering clear, vibrant colors for corporate logos or graphic designs.
- Heat transfer printing: Works well for intricate patterns or multi-color logos, ensuring sharp details even on lightweight materials.
We’ll adjust the logo size and placement (e.g., front center, shoulder strap, or side pocket) based on your needs, and provide a digital mockup for confirmation before production.
The hiking bag comes with a 1-year limited warranty from the date of delivery. This warranty covers manufacturing defects such as loose stitching, zipper malfunctions, or damage to hardware (buckles, D-rings) caused by faulty materials or craftsmanship. It does not include normal wear and tear (e.g., fabric scuffs from outdoor use), damage from improper use (e.g., overloading beyond the bag’s load-bearing capacity), or accidental damage (e.g., cuts from sharp objects). If you encounter a warranty-covered issue, please contact our customer service with your order information and photos of the defect—we’ll provide repair, replacement, or other appropriate solutions promptly.
Yes, most of our hiking bag models (especially those with a capacity of 25L or above) are equipped with a dedicated, waterproof compartment for shoes or wet items—usually located at the bottom of the bag for easy access and to avoid contaminating dry gear inside. The compartment is made of water-resistant fabric (e.g., PVC-coated nylon) and often has a breathable mesh panel to prevent odor buildup. For smaller bags (15-20L) or customized orders, we can also add this separate compartment upon request—you can choose its size (e.g., to fit a pair of hiking boots or running shoes) and whether to include a waterproof lining, ensuring wet items like post-hike shoes or a damp raincoat stay isolated from other essentials.
